Privacy Policy

Q: How long are uploaded files stored?

Uploaded files and generated results are automatically deleted within one hour of processing.

Q: Do you sell or share my data?

No. Ref4 does not sell or share personal data or uploaded files with third parties except when required by law.

Q: What security measures protect my information?

All connections use HTTPS and industry-standard safeguards to prevent unauthorized access.

Last updated: October 18, 2025

At ref4.com, we value your privacy and are committed to protecting your data. This policy explains what information we collect, how we use it, and how we ensure your privacy is respected. By using our tools and services, you agree to this Privacy Policy.

1. Information We Collect

We collect only data necessary to operate and improve our tools, such as:

Files you upload for processing (PDF, images, etc.)
Technical data like IP address, browser type, and operating system for analytics and security
Cookies and analytics data to enhance the user experience

We do not collect personal information (like your name or email) unless you explicitly provide it.

2. File Retention and Automatic Deletion

Uploaded files are deleted automatically within 1 hour after processing is completed.
If you use the same file again in another tool, the one-hour deletion timer restarts.
Generated files (e.g. converted or compressed versions) follow the same deletion rule.

3. Security

All data transfers between you and our servers are encrypted via HTTPS. We use standard technical and organizational measures to prevent unauthorized access or disclosure.

4. Cookies and Analytics

We use cookies and third-party analytics (e.g. Google Analytics, Facebook) to understand site usage and improve functionality. You can manage or block cookies in your browser settings.

To reduce or block tracking, you can:

Disable cookies in your browser;
Use privacy tools or browsers like Brave or Ghostery;
Use opt-out features on platforms like Google, Facebook, or TikTok.

5. Sharing and Third Parties

We do not sell, share, or distribute your uploaded files or personal data to any third party, except where required by law or necessary to provide our service (e.g., cloud hosting providers).

6. Data Location and Legal Jurisdiction

Our servers may be located in different countries, including the United States and Europe. By using our website, you consent to the transfer and processing of your data under applicable local laws.

7. Your Rights

Depending on your region, you may have rights to access, delete, or limit how your data is used. To make such a request, contact us via the email below.

8. Changes to This Policy

We may update this Privacy Policy as our tools evolve or as laws change. The latest version will always be available on this page, with the “last updated” date shown above.

9. Contact

For any questions or requests related to privacy, contact us at:
Email: support@ref4.com
Website: https://ref4.com

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